My Reservations
Insert your booking details to find out if you're eligible for cancellation and refund.
Only limited to booking made via official hotel site (powered by Softinn).

Search Eligible Booking For Ammendment

Booking Detail Made On {{ pageBookingAmendmentController.viewmodel.HotelName }}

Your booking details:
Paid Amount: {{ pageBookingAmendmentController.viewmodel.Currency }} {{ pageBookingAmendmentController.viewmodel.BookingPaymentPaidAmount | currency: '' }}
Check In: {{ pageBookingAmendmentController.viewmodel.BookingCheckInDate | date:'dd MMM yyyy' }}
{{ pageBookingAmendmentController.getDayRangeDescription(cancellationRule) }} No Refund
Booked
{{ pageBookingAmendmentController.viewmodel.BookingBookedDate | date:'d MMM' }}
{{ pageBookingAmendmentController.getIntervalDate(pageBookingAmendmentController.viewmodel.BookingBookedDate, pageBookingAmendmentController.viewmodel.BookingCheckInDate, cancellationRule.FromDayOfArrival) | date : "d MMM" }} Check In
{{ pageBookingAmendmentController.viewmodel.BookingCheckInDate | date:'d MMM' }}
Today

You are eligible for {{ pageBookingAmendmentController.viewmodel.RefundCalculatorResponse.ApplicableCancellationRule.FixedNightPenalty == 1 ? '' : 'full' }} refund ({{ pageBookingAmendmentController.viewmodel.Currency }} {{ pageBookingAmendmentController.viewmodel.RefundCalculatorResponse.FinalRefundAmount | currency: '' }}) if you cancel your booking now or before 11.59 PM, {{ pageBookingAmendmentController.getIntervalDate(pageBookingAmendmentController.viewmodel.BookingBookedDate, pageBookingAmendmentController.viewmodel.BookingCheckInDate, pageBookingAmendmentController.viewmodel.RefundCalculatorResponse.ApplicableCancellationRule.FromDayOfArrival) | minusDays: 1 | date:'dd MMM yyyy' }} (Hotel local time, GMT {{ pageBookingAmendmentController.formatTimeZone(pageBookingAmendmentController.viewmodel.TimeZone) }}).


{{ pageBookingAmendmentController.isShowTerm ? 'Hide Terms' : 'Show Terms' }}
  • Entitled for Refund: {{ pageBookingAmendmentController.viewmodel.Currency }} {{ pageBookingAmendmentController.getPenalizedAmount() | currency: '' }}
  • Entitled for {{ pageBookingAmendmentController.viewmodel.RefundCalculatorResponse.ApplicableCancellationRule.RefundPercentage }}% Refund: {{ pageBookingAmendmentController.viewmodel.Currency }} {{ pageBookingAmendmentController.getPenalizedAmount() | currency: '' }}
  • Subject to Processing Fee + Payment Gateway Charge: {{ pageBookingAmendmentController.viewmodel.Currency }} {{ pageBookingAmendmentController.getSoftinnFeeAndCharges() | currency: '' }}
  • Fixed Cancellation Fee by Hotel: {{ pageBookingAmendmentController.viewmodel.Currency }} {{ pageBookingAmendmentController.viewmodel.RefundCalculatorResponse.ApplicableCancellationRule.FixedMerchantCancellationFee | currency: '' }}

You are not eligible for any refund

or Request to change date (subject to availability, extra charge may incur)